Business was booming for a South Coast couple who make hand-sanitisers, but now production has come to a halt as the main ingredient is missing.
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Millingandi's Phil Kennedy began making body products as a hobby with husband Scott Guyan.
Their combined surnames bears the branding of their business, Guyedy Hydrosols.
Guyedy aerosols, hand sanitisers and moisturisers are sold at markets, through Facebook and small shops along the East Coast.
All but one of the natural ingredients comes from Mr Kennedy's property at Bombala.
Aloe vera gel was sourced externally, and Mr Kennedy says it has become impossible to find.
Hand sanitiser production stopped and orders were backing up.
"My UK supplier is all out of aloe vera gel and no Australian suppliers have it, I am really struggling to find any," Mr Kennedy said
"It's the base of the product - there's nothing to replace it."
Shelves in stores have been cleared empty of hand-sanitiser due to the coronavirus pandemic.
With a huge increase in demand for hygiene products, Mr Kennedy believed people started to make their own.
"People who have never made it before may have bought up the supplies, leaving none for those of us who've been making it for years," he said.
He warned those experimenting at home to be careful.
"There are alot of recipes out there on the internet; be cautious that you are using the right ratios," he said.
He said Guyedy sales "dropped right off" during the bushfires. Markets were cancelled and stores closed.
"All local markets have been canned since the fires, there has been no markets since before Chrissy," he said.
He felt lucky to have his petrol station and cafe to fall back on.
"I have been fortunate to have another income during the fires, being flat out at the Tea Tree Road House, providing fuel supplies to the community when most places were shut," Mr Kennedy said.
During crises, both the bushfires and now COVID-19, Mr Kennedy was thankful he had businesses on their feet.
"As much as I am thankful I am getting sales, I would rather it not be like that," he said.
"I feel guilty in some way, I don't want to be a capitalist as such."
Mr Kennedy felt unsettled about business picking up when others in the community were struggling.
He said a regular customer who lost her job wanted to cancel her order.
"She sent a message saying she had been put out of work and needed to cancel her order; I sent her three bottles anyway," Mr Kennedy said.
Recently, he received a message from a woman who was unable to find hand sanitiser on the shelves.
"She had to put a catheter in herself every day, and needed sanitiser but couldn't find any," he said.
Mr Kennedy replied to the message on Facebook.
"She wanted to buy some but I sent it to her at no cost," he said.
He said a woman in Candelo cancelled her wedding and an order of 20 products.
Feeling sorry about the situation, Mr Kennedy placed two sanitisers in her letter box.
