Valley vets adapt services during COVID-19 crisis

Limited contact between staff and owners will not affect treatment for pets.

Limited contact between staff and owners will not affect treatment for pets.

Veterinary providers in the shire are being mindful of risks associated with the COVID-19 pandemic and have undertaken changes to their services in order to limit contact between staff and clients.

As of March 24, Bega and Cobargo Veterinary Hospitals will now be running a car park service only and will keep their front doors locked, with staff receiving pre-booked pets from the car park on arrival, wearing masks and gloves as a precautionary measure.

An email to existing clients stated, "the animals we treat and their owners are in the forefront of our mind during this evolving pandemic crisis".

"As medical professionals we deal with biosecurity every day, this is what we are trained in and we are dedicated to being here to protect the safety and wellbeing of our patients, clients, staff and community."

The business has reassured people that veterinary services will not be interrupted and asked for understanding and patience as the community try to navigate this crisis together.

"This is a temporary measure which can change as the situation progresses - all farm calls are currently unaffected, they will continue as normal."

Bega Veterinary Hospital remain dedicated to their work.

Bega Veterinary Hospital remain dedicated to their work.

Clients are advised to pre-order medication and counter sales over the phone ahead of arrival to avoid waiting times and items will be delivered to the car park.

Both Eden and Merimbula veterinary clinics currently remain open to the public, with extra hand washing stations installed, and are limiting the number of people in consult and waiting rooms.

Wendy's Mobile Vet Service based in the southern part of the shire is also able to operate within the safety guidelines regarding social distancing and sterilisation laws. It will still be visiting pets, opting to collect pets for examination in its van while talking with clients about their needs via phone.

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