Scam warning: NAB Online alert scam

SCAM ALERT: NAB customers warned not to get caught out by this scam. Photo: SHUTTERSTOCK
SCAM ALERT: NAB customers warned not to get caught out by this scam. Photo: SHUTTERSTOCK

SCAMMERS pretending to be from the National Australia Bank (NAB) are targeting people in the Central West with police warning people to use caution.

Reports have been received that an email titled 'You have one new important message' purporting to come from the NAB has been arriving in people's inbox.

The email uses a display name called 'NAB Online'.

"The email states that it is an automated message from NAB," NSW Police officers said in a statement.

"It claims that a hold has been placed on recipient's card as 'usage in a different location' has been detected.

SCAM: A screenshot of the scam email doing the rounds. Image: NSW POLICE

SCAM: A screenshot of the scam email doing the rounds. Image: NSW POLICE

"To resolve, people are advised to visit their nearest NAB branch or click on a provided link to 'get verified within minutes'."

Officers said unsuspecting recipients who click the link to use the NAB 'online platform' are then led to a phishing site that's designed to harvest confidential details:

Police have advised that anyone receiving this email should delete it immediately.

MailGuard said using fear and panic to trick users via email scams is a popular tactic employed by cyber criminals.

Reduce the risk of being scammed

Immediately delete any emails that:

  • Appear to be from a well-known organisation, typically a bank or service provider and are not addressed to you by name and may include poor grammar.
  • Ask you to click on a link within the email body in order to access their website - your bank will always ask you to go to their website directly by typing their URL into your web browser address field, as a precautionary security measure.
  • Ask you to submit personal information that the sender should already have access to.