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 Hygiene and infection control audit underway at Bega Hospital 

Hygiene and infection control audit underway at Bega Hospital

11 Sep, 2009 08:42 AM
As a result of our front page story last week on Melissa Seymour’s birthing experiences at Bega Hospital, the Greater Southern Area Health Service (GSAHS) is undertaking an “...audit to confirm that all our hygiene and infection control measures are in place,” GSAHS chief executive Heather Gray has said.

Ms Gray made the comment in a media statement.

In the days surrounding the birth of her son Mason seven weeks ago, Mrs Seymour experienced only sporadic care from fully qualified staff, had to share a surgical ward room with another labouring woman, use surgical toilets which had urine on the floor, had no access to a hot shower following the birth and when she discharged herself she underwent no check by a doctor.

In her media statement, Ms Gray refuted three claims made by Mrs Seymour.

Ms Gray states that:

• a midwife was in attendance during the labour and delivery.

• Ms Seymour was visited by a doctor and nursing staff following the birth of her baby; and

• the baby did receive a health check after the birth by a doctor and a newborn screening the day following discharge by a visiting midwife, as is usual practice.

Mrs Seymour spoke with the Magnet on Tuesday morning about Ms Gray’s media statement.

Mrs Seymour said a midwife was in attendance for the majority, but not all, of the labour, and an endorsed enrolled nurse was present for almost all the birth.

Mrs Seymour said a doctor visited her approximately one hour after the birth to administer care. She was attended to by nurses but not as frequently as other recent mothers and babies.

Mrs Seymour was keen to know from GSAHS whether anyone else had an endorsed enrolled nurse for all of their follow up care due to the high demands on staff.

“Follow up care was the main issue,” she said.

Mrs Seymour was unaware that a requested visit to the nursery and subsequent check was in fact being made by a doctor.

“No-one introduced her as a doctor and I just thought she was a midwife.”

In her statement, Ms Gray apologised to Mrs Seymour “for not meeting expectations about her care.”

The statement included no further comment about the urine on the toilet floor, the lack of access to hot water for showering following the birth, nor commented on the claim that the doctor refused to see Mrs Seymour on day one of her hospital stay despite several urgent medical conditions.

There was also no comment in relation to Mrs Seymour not receiving any check up on discharge despite having several medical procedures during and following the birth.

The GSAHS contacted Mrs Seymour by phone following the publication of last Thursday’s Magnet.

During the phone call from GSAHS Mrs Seymour felt as though they believed her expectations about her hospital stay were too high.

“I just wanted similar experiences as other mothers,” she said.

Mrs Seymour believes she has a reasonable understanding about duty of care, having been employed at Pambula’s Imlay House for the past six years.

She is very aware of how important hygiene is in shared toilets.

Mrs Seymour also wanted to dispute GSAHS’s media statement, believing that changes she suggested should be made before distribution on Monday, September 7, were ignored.

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